FAQ
What types of products do you offer?
At N2 ELECTROITALY, we proudly offer a curated selection of beauty and home essentials. Our innovative products include luxurious deep collagen masks that rejuvenate and hydrate your skin overnight, along with a variety of other beauty and household items designed to elevate your daily routine.
How do I use the deep collagen masks?
Using our deep collagen masks is a delightful experience! Simply cleanse your face, apply the mask evenly, and let it work its magic while you relax. Leave it on overnight for the best results, and wake up to refreshed, glowing skin that feels as good as it looks!
Are your products safe for all skin types?
Absolutely! We prioritize quality and safety in all our products. Our beauty items, including the deep collagen masks, are formulated to be gentle and effective for all skin types. However, we always recommend performing a patch test before full application to ensure compatibility with your unique skin.
What is your return policy?
Your satisfaction is our top priority! If you’re not completely in love with your purchase, we offer a straightforward return policy. Please reach out to our customer service team within 30 days of receiving your order, and we’ll guide you through the return process. We want you to feel confident and happy with your choices!
How can I track my order?
Tracking your order is easy and exciting! Once your order has shipped, you will receive a confirmation email with a tracking number. Simply click the link provided, and you’ll be able to follow your package’s journey right to your doorstep!
Do you offer international shipping?
Yes, we believe beauty and comfort should be accessible to everyone! We proudly offer international shipping, so you can enjoy our luxurious products no matter where you are in the world. Check our shipping policy for more details on rates and delivery times.
How can I contact customer service?
We love hearing from you! If you have any questions, concerns, or just want to share your experience with our products, please reach out to our customer service team. You can contact us via email or through our website’s contact form, and we’ll respond as quickly as possible to assist you!
Do you have any special promotions or discounts?
we offer free shipping of orders above 39 Euros